1. Agreeing to these terms
By signing up for or using the FunnelCare Agency Customizer ("the service"), its editor and dashboard, or this website, you agree to these terms on behalf of yourself and your agency. If you don't agree, please don't use the service. The service is provided by FunnelCare LLC ("FunnelCare", "we").
2. The service
The Customizer lets a HighLevel agency change how HighLevel looks for its clients: brand, looks, menus, pages, dark mode, login page and related client features. We may improve, change or retire features; we'll give reasonable notice of changes that matter to you.
3. Trial, price and cancelling
- New accounts get a 30-day free trial. Your card is taken when you sign up and first charged after the trial unless you cancel before it ends.
- After the trial, the FunnelCare Widgets Standard plan is $37 a month, billed in advance each month, plus any taxes that apply.
- You can cancel anytime. Cancelling stops future charges; the service runs until the end of the period you've paid for.
- Refunds: your first monthly charge after the trial is refundable if you ask within 7 days of that charge. Later monthly charges (renewals) are not refundable, except where the law requires it.
- We may change prices with reasonable notice. A new price applies from your next billing period.
4. Your account
Give us accurate details and keep your login safe. You're responsible for what happens under your account, and for the people you let use it. Tell us straight away if you think someone has accessed it without permission.
5. Acceptable use
Don't use the service to break the law, infringe anyone's rights, mislead people, spread harmful content, or interfere with or try to break into our systems. You're responsible for following the terms of HighLevel and any other platform you use with the service, and for how you present your own product to your clients.
6. HighLevel and other platforms
FunnelCare is independent and is not affiliated with, endorsed by or sponsored by HighLevel or any other platform mentioned on this website. HighLevel changes its product over time; we work to keep your design working after those changes, but we can't control them and aren't responsible for them. Hiding or locking an item in HighLevel is a presentation choice, not a security permission: use HighLevel's user roles for anything that must stay private.
7. Ownership
The FunnelCare name, logo, software and website content belong to FunnelCare LLC. You keep ownership of your brand assets, designs and data, and you give us permission to use them only to provide the service to you.
8. No guarantees
The service is provided "as is" and "as available". We don't promise it will be uninterrupted or error-free. Examples, screenshots and figures on this website (such as example upgrade plans and prices) illustrate how the service can be used and are not promises of results.
9. Liability
As far as the law allows, FunnelCare LLC isn't liable for indirect losses, lost profits, service interruptions or changes made by third-party platforms. Our total liability is limited to the amount you paid us in the twelve months before the claim.
10. Indemnity
You agree to cover FunnelCare LLC against claims and costs that arise from your misuse of the service, your breach of these terms, or your infringement of someone else's rights.
11. Ending the service
You can stop at any time by cancelling and removing the two install lines from your white label settings; HighLevel goes back to its standard look straight away. We may suspend or close an account that breaks these terms, with notice where reasonable.
12. Changes
We may update these terms. We'll post the new version on this page with its date and tell you about important changes. Using the service after a change means you accept the updated terms.
13. Governing law
These terms are governed by the laws of the State of Iowa, United States, where FunnelCare LLC is registered, without regard to conflict-of-law rules. Disputes will be handled by the competent courts of that state.
14. Contact
Questions about these terms? Message us through the support details on our website or at support.funnelcare.net.